Technical Service

If you need technical support, please contact us and keep your Service Contract ID and System No. ready.

Mo-Thu 09:00 AM – 05:00 PM (CET/CST)
Fr 09:00 AM – 03:30 PM (CET/CST)
📞 +49 30 941084 200

Your contact in North America and other regions

📞 +1 508 497 0060
Fax: + 1 508 497 0061

or use the contact form below. Our colleauges will be happy to help.

Download TeamViewer for remote support

Our service offer for you

Please find here your suitable service strategy within the framework of our Modular-Lab Life Support Program 

      1. Basic  →   Maintenance Service 

    • Reduction of process risks

      2. Basic-Pro  →   Advanced level service

    • Reduction of process risk 
    • Reduction of downtimes

      3. Premium  →   Full comprehensive service

    • Reduction of process risk
    • Reduction of downtimes
    • Prevention of unexpected costs
Please find more detailed information here:

Qualified Training Offer

User Application Training

To keep our customers up to date with our latest product developments and improvements Eckert & Ziegler provides customer trainings on a regular basis. Whether in form of symposia, hands-on workshops, individual software, radiochemistry and technical trainings or webinars, it is our aim to enhance your knowledge and by this make your daily work with our products more efficient.

Individual trainings can be arranged upon request. Use the contact form on the bottom of this page to request more information.

Software School

Our user meetings are a great opportunity to meet international and local users of our products. In a familiar atmosphere they provide a setting for the exchanging ideas, experiences and to get to know other approaches when working with our synthesis systems and analytical equipment. In addition promising developments in the field of nuclear medicine and molecular imaging can be discussed. The framework program generally consists of practical sessions and lectures given by knowledgeable experts and opinion leaders.

Contact Us

Eckert & Ziegler Eurotope GmbH
+49 30 94 10 84 197
+49 30 94 10 84 470
The Medical Bulletin Subscribe and stay updated

Are you interested in receiving the latest news on our products and recent developments? Do you want to stay updated regarding upcoming events? Our newsletter will be sent regularly and you can unsubscribe anytime.

Email Lists (please select at least one)


WordPress Cookie Plugin by Real Cookie Banner