If you need technical support, please contact us and keep your Service Contract ID and System No. ready.
Mo-Thu 09:00 AM – 05:00 PM (CET/CST)
Fr 09:00 AM – 03:30 PM (CET/CST)
Your contact in US and Canada
or use the contact form below. Our colleauges will be happy to help.
Please find here your suitable service strategy within the framework of our Modular-Lab Life Support Program
1. Basic → Maintenance Service
2. Basic-Pro → Advanced level service
3. Premium → Full comprehensive service
User Application Training
To keep our customers up to date with our latest product developments and improvements Eckert & Ziegler provides customer trainings on a regular basis. Whether in form of symposia, hands-on workshops, individual software, radiochemistry and technical trainings or webinars, it is our aim to enhance your knowledge and by this make your daily work with our products more efficient.
Individual trainings can be arranged upon request. Use the contact form on the bottom of this page to request more information.
Our user meetings are a great opportunity to meet international and local users of our products. In a familiar atmosphere they provide a setting for the exchanging ideas, experiences and to get to know other approaches when working with our synthesis systems and analytical equipment. In addition promising developments in the field of nuclear medicine and molecular imaging can be discussed. The framework program generally consists of practical sessions and lectures given by knowledgeable experts and opinion leaders.